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learning environment

Training – A Cost or an Investment?

by Jan Dwyer Bang on June 10, 2010

How many of us have attended a training event that cost a considerable amount of money for you or are your organization with no noticeable effect in your staff’s productivity or morale?  We all have at one time or another.  All of us have spent long hours in a training class – feeling “trapped” by the choice we made and vowing never to waste our time or our staff’s time again.  Unfortunately, there is some training that is overpriced, monotonous, not relevant, and not transferred to people’s jobs. But this is the fault of the training company you hired – not the fault of training in general.

The next time you are thinking about choosing a training company to serve your organization, here are some questions you can ask them:

How much experience does the trainer have in teaching the topic?

  • How much interactivity does the trainer incorporate in his or her teaching?
  • What ways will the training company assess the needs of the audience?
  • In what ways do they suggest that the concepts get best transferred to people’s jobs?
  • How much of the training is “theory” vs. practical so that skills can be used immediately?
  • In what ways is the learning environment encouraging students to succeed?
  • What are past clients saying about the training?
  • What are some ways to reinforce the training (before, during, and after) the learning event?

And by the way, these same questions are the same ones that I use to assess the effectiveness of my organization (Boundless Results)!