How large is your Sales force?
I am a sales person for the Hewlet-Packard Company. No, I am not a part of their sales force but I could be – I “sell” HP when I rave about their products and service! Here’s a rave – just the other day, my copy/printer/scanner machine had a paper jam. Immediately, I received a pop-up window on my computer that said, “Paper Jam Error” – with the statement- “Solutions are available” with a number of possible solutions listed, along with a phone number to technical service to contact if none of those worked. (One of them worked for me). There was also some verbiage that said “If this event happens again, please check one of the following statements:
-Notify me again
-Do not notify me again
-Notify me again only if a new solution is available
I love the products that I buy from HP – high quality, long-lasting, and well-made. But I also love the service that invariably goes along with their products. Even when I don’t speak to a “live” service representative, the service is efficient, helpful, and effective. And that’s what I want as a customer!
So – here’s some questions- how big is your sales force? And is your sales team growing with satisfied customers?
