Is Management Dead? – Part 10 – Unity in Diversity

In this final installment in our series about the implications of a more collaborative workplace, we focus on what may seem like an apparent contradiction – unity in diversity.  What does this mean?   First, unity means that as an organization, department, or a team – every person needs to clearly identify what goal or mission they are striving towards as a collaborative team.  There needs to be a unified effort or mission to achieve the goals or mission of the team.  Second, but in this unity- there needs to be an honoring of the diversity of the people involved.  Diversity in personalities, skills, talents, backgrounds, experience, education, genders, language, culture, etc.  We are thus all going in the same direction while retaining our own unique talents.  An organization that can successfully do these two things – be clear on the mission as well as invite and honor and celebrate the diversity of talent – is able to effectively thrive in this new type of collaborative workplace.  Here are some questions to ask yourself:

  • Do you currently conduct a diversity class for all your employees?
  • What are you doing to ensure that you are recruiting and interviewing well-qualified people who bring diversity into the workplace?
  • Are all your managers aware of your state and federal regulations as they relate to interview questions, hiring and firing, professional development opportunities, and tuition reimbursement? 

Engage your staff

Employee engagement seems to be the “fad” these days. Yet engaging your employees is not a passing fad but rather, a crucial strategy to keep your employees and managers operating with optimism, intentionality in service delivery, and enthusiasm that will positively transform your organization.

 Here are a few ways you can engage your staff:

  •  Consult with your staff before making any changes affecting their work.
  • Value the differences in opinions and ideas.
  • Listen to and respect your staff member’s opinions.  Be open to new ideas and suggestions. 
  • When presented with a problem or question, ask how they might solve it. 
  • Recognize their contributions.  Make it timely.  

Remember that your staff members are perhaps your organization’s most important customers!  Engaging your staff members shows them that you value them!